The Outsiders at The Pantages Theatre- Heartland Charter School

Registration window July 1, 10:00 a.m. -July 7, 7:00 p.m.

Join us for a memorable field trip to see The Outsiders at the historic Pantages Theatre in Hollywood. Based on the classic novel by S. E. Hinton, this powerful musical brings the story of friendship, identity, and resilience to life through moving music and dynamic performances. This live theatre experience offers students a meaningful opportunity to connect literature with the performing arts while exploring themes of empathy, belonging, and personal growth.

Advisory: The Outsiders contains scenes involving suicide, domestic abuse, and violence. Additionally, this production includes flashing lights, loud noises, the use of e-cigarettes, and theatrical haze. Due to special effects, water droplets, washable red liquid, and small rubber particles may reach seating areas within ten feet of the stage.

We strongly encourage families to review detailed production information and parent reviews before deciding if this show is appropriate for your student. This will help ensure a positive and comfortable experience for everyone.

Enhancing the experience is the venue: the Hollywood Pantages Theatre. An iconic 1930 Art Deco landmark with dazzling interiors and a rich history as Hollywood’s last great movie palace and a former home of the Academy Awards.

Accessibility: Please note these seats are in the mezzanine area. There is no elevator in the Hollywood Pantages Theatre, and the mezzanine (2nd) Level is accessible only by stairs. All patrons must climb three sets of stairs to reach this seating area.

Bags larger than 12” x 12” x 6”, including oversized purses, backpacks, and suitcases, will not be permitted into the theatre. All patrons are subject to security and bag checks. (Coat and bag checks are not available.) Please check the seating map before you secure your tickets.

Ticket cost:

• Students ages 10+ $45.50
• Chaperones $45.50

*The price for tickets paid with a credit card will be slightly higher due to the Ticketbud processing fee.

May I pay using my student's planning amount? Yes! You can pay for your student's ticket and one chaperone ticket with your student's planning amount. Reminder: Only one chaperone ticket per family may be purchased using planning amounts. 

What are the check-in procedures? Please arrive between 12:45-1:15 The doors to the theatre open at 1:30. Please make sure you arrive at the theatre doors by 1:30 to allow time for security checks and entrance into the building. The “Lobby Doors” open at 1:00 and the “House Doors” open at 1:30. I will be near the corner of Hollywood Blvd and Argyle Avenue (this is the corner of the theatre building). I will be wearing my Heartland lanyard and have a clipboard. You will receive an envelope with your tickets when you check in with me. Please plan time to find parking and walk to the theatre.

Who may attend? This field trip is aimed at students in middle and high school. Students MUST be at least 10 years old to attend. If you purchase a ticket for a student under 10, they will not be allowed to attend, and you will not receive a refund.

Is there on-site parking available? Over a dozen independently managed parking lots are located within two blocks of the Hollywood Pantages Theatre. Prices generally range from $10 to $20 (subject to change). Check out the Pantages website for more info.

Can we pack snacks or lunch for this event or field trip? No.

How do I contact the event organizer?

Name: Jayme Blanton

Phone number: 626-535-3549

Email address: [email protected]

You must have a student enrolled at Heartland Charter School to attend this event. We verify enrollment for all attendees.

How to Reserve Your Spot

To officially join us on this field trip, you must complete both steps of our registration process. Please follow these directions carefully:

Step 1: Check out on Ticketbud

Complete the checkout process here on Ticketbud. This initiates your reservation. *If you want to pay with your student funds, please reserve tickets labeled "Paid with student funds through Procurify".

• Confirmation: You will receive an email confirmation from Ticketbud once your order is complete.
• Tip: If you do not see the email within a few minutes, please check your Spam/Junk folder. If you cannot find a confirmation email from Ticketbud, you did not successfully reserve tickets.
• Action: Once you have your confirmation, move immediately to Step 2.

Step 2: Place your Order in Procurify

Your spot is not confirmed until an order is placed in the Procurify system for students who are enrolled in Heartland and their chaperones. You do NOT need to place an order in Procurify for siblings who are not enrolled.

• Search: Log in to Procurify, search the name of this field trip in the catalog, and complete your order as you would for any other educational resource.
• Note: Do NOT place a Procurify order for siblings who are not enrolled in Heartland.
• Deadline: You must place your Procurify order within 3 days of your Ticketbud registration.
• IMPORTANT! Registration Requirement: To avoid losing your spot, both steps must be completed. Failure to place an order in Procurify within the three-day window will result in removal from the attendee list, and funds will be manually deducted from your account.

Heartland events are designed for families to attend together. Students need to be accompanied by an adult chaperone. If your student will be attending with another family, please email the field trip host to let them know once you complete your registration. Chaperones must be the legal parent or 25 years and older. All chaperones must be healthy, ethical people with the skills to be responsible adult chaperones.

Please review our Field Trip Refund & Attendance Policy!

To ensure we can provide these experiences to as many students as possible, please review our commitment and refund guidelines before registering.

All Sales are Final

• No Refunds: Once a ticket is reserved or purchased, we cannot offer a refund for any reason, including illness, scheduling conflicts, or a change of plans.
• Non-Transferable: Tickets are tied specifically to the student account used at registration. They cannot be sold, gifted, or transferred to another family.

The "No-Show" Policy

Because Heartland pre-pays many venues based on Ticketbud headcounts, an unused ticket is a direct loss of school resources.

• Fund Deduction: If a family reserves a spot and does not place an order in Procurify, the student's planning amount will still be manually deducted from their Procurify account, and the student will be removed from the attendee list.
• Loss of Access: Families who are frequent "no-shows" may lose access to future field trip registrations. We track attendance to ensure that limited spots go to families who are committed to attending.

Professional Courtesy: If an emergency arises, and you truly cannot make it:

• Notify the Lead Teacher: Please email the organizing teacher as soon as possible.
• Why it matters: This prevents the entire group from waiting at the venue entrance for your arrival, keeping the educational program on schedule for everyone else.

Our Goal: By only registering for events you are fully committed to, you help us keep our field trip program sustainable and open to all students.