Warner Bros. Studio Tour- Heartland Charter School

Registration window September 9, 10:00 a.m. -September 15, 7:00 p.m.

Explore where Hollywood is made. Go behind the lens and discover the secrets of movie-making magic. Our Studio Tour brings you closer than ever to the entertainment you love.

Students will receive a one-hour tour of the back lots with an experienced tour guide. Then families can take a self-paced tour of Stage 48 and Magic Made Here. Guides will be available in these places to answer questions.

Part of the tour is a walking tour outside. Please wear comfortable walking shoes, comfortable clothing, and sunscreen or a hat.

All guests 18+ must provide a photo ID to enter the tour.

Still photography is allowed unless instructed otherwise; videos are not permitted.

Ticket cost:

• Students ages 5+ $51.00
• Chaperones $51.00

*The price for tickets paid with a credit card will be slightly higher due to the Ticketbud processing fee.

May I pay using my student's planning amount? Yes! You can pay for your student's ticket and one chaperone ticket with your student's planning amount. Reminder: Only one chaperone ticket per family may be purchased using planning amounts. 

What are the check-in procedures? Upon arrival, guests must go through security. Meet me in the waiting area between the ticket counter and the Bugs and Daffy statues at 9:30. I will wear a Heartland shirt and name badge and be holding a clipboard.

Who may attend? Students must be at least five years old to attend. If you purchase a ticket for a child who is not five, you will not receive a refund. This applies to infants.

Is there on-site parking available? Parking for Studio Tour guests is located at 3400 Warner Blvd., Burbank, CA 91505. Follow signs for tour parking on the Southside of Warner Blvd. The price is $15. Limited street parking is available in the neighborhood near the studios.

Can we pack snacks or lunch for this event or field trip? Yes, you are generally allowed to bring your own food and drink to the Warner Bros. Studio in designated areas, such as the Backlot or picnic area. However, eating or drinking in other areas without permission is generally not permitted.

How do I contact the event organizer?

Name: Jayme Blanton

Phone number: 626-535-3549

Email address: [email protected]

You must have a student enrolled at Heartland Charter School to attend this event. We verify enrollment for all attendees.

How to Reserve Your Spot

To officially join us on this field trip, you must complete both steps of our registration process. Please follow these directions carefully:

Step 1: Check out on Ticketbud

Complete the checkout process here on Ticketbud. This initiates your reservation. *If you want to pay with your student funds, please reserve tickets labeled "Paid with student funds through Procurify".

• Confirmation: You will receive an email confirmation from Ticketbud once your order is complete.
• Tip: If you do not see the email within a few minutes, please check your Spam/Junk folder. If you cannot find a confirmation email from Ticketbud, you did not successfully reserve tickets.
• Action: Once you have your confirmation, move immediately to Step 2.

Step 2: Place your Order in Procurify

Your spot is not confirmed until an order is placed in the Procurify system for students who are enrolled in Heartland and their chaperones. You do NOT need to place an order in Procurify for siblings who are not enrolled.

• Search: Log in to Procurify, search the name of this field trip in the catalog, and complete your order as you would for any other educational resource.
• Note: Do NOT place a Procurify order for siblings who are not enrolled in Heartland.
• Deadline: You must place your Procurify order within 3 days of your Ticketbud registration.
• IMPORTANT! Registration Requirement: To avoid losing your spot, both steps must be completed. Failure to place an order in Procurify within the three-day window will result in removal from the attendee list, and funds will be manually deducted from your account.

Heartland events are designed for families to attend together. Students need to be accompanied by an adult chaperone. If your student will be attending with another family, please email the field trip host to let them know once you complete your registration. Chaperones must be the legal parent or 25 years and older. All chaperones must be healthy, ethical people with the skills to be responsible adult chaperones.

Please review our Field Trip Refund & Attendance Policy!

To ensure we can provide these experiences to as many students as possible, please review our commitment and refund guidelines before registering.

All Sales are Final

• No Refunds: Once a ticket is reserved or purchased, we cannot offer a refund for any reason, including illness, scheduling conflicts, or a change of plans.
• Non-Transferable: Tickets are tied specifically to the student account used at registration. They cannot be sold, gifted, or transferred to another family.

The "No-Show" Policy

Because Heartland pre-pays many venues based on Ticketbud headcounts, an unused ticket is a direct loss of school resources.

• Fund Deduction: If a family reserves a spot and does not place an order in Procurify, the student's planning amount will still be manually deducted from their Procurify account, and the student will be removed from the attendee list.
• Loss of Access: Families who are frequent "no-shows" may lose access to future field trip registrations. We track attendance to ensure that limited spots go to families who are committed to attending.

Professional Courtesy: If an emergency arises, and you truly cannot make it:

• Notify the Lead Teacher: Please email the organizing teacher as soon as possible.
• Why it matters: This prevents the entire group from waiting at the venue entrance for your arrival, keeping the educational program on schedule for everyone else.

Our Goal: By only registering for events you are fully committed to, you help us keep our field trip program sustainable and open to all students.