Video Tutorials to guide you through setting up your event and ticketing.
If you need immediate help with a specific task, check our help center for guidance.
Helpful tips, advice and industry information for event organizers.
Use find my ticket to get your tickets resent to you.
Ticketbud is not a ticket resale site, but here are some companies that can help with that.
If you opted to protect your ticket purchase with Refund Protect and you have claimable circumstances under their policy, you can make a claim here.
These are managed by the event organizer.
Find the Contact Organizer button on the event page where you purchased your tickets (search event listings here). If the event has passed, please refer to the bottom of your order confirmation email for the organizer's contact information or contact us at cs@ticketbud.com and we can provide their email address.
As a ticketing platform, Ticketbud does not control how events are run. We don’t manage refunds, as ticket revenue goes directly to the event organizer.